A values-based organization that pledges “every employee a partner, every customer a commitment.”
Did you know that you can easily submit your claims online?
Our Footprint
Our Services
Benefits Administration
Our Health Benefits Administration capabilities leverage digital-first technologies that support the implementation and management of custom-built health/medical benefits. Our Platform integrates member benefits to insurer partners, agents, brokers, and the hospital network.
Our capabilities extend beyond inpatient care to outpatient and ambulatory care that include preventive wellness, disease management, pharmacy benefits, telehealth supported by cashless claims management, reimbursement claims management, planned hospitalizations, and more.
Provider Network
Our provider network is a group of medical providers, such as doctors, hospitals, labs, etc., that contract to provide services to our members at negotiated rates, allow health plans to manage medical inflation.
Our approach to network integrates location strategy, negotiated rates focused on managing medical inflation, enabling informed decision making for every member, and ensuring speedy and empathetic cashless authorization process.
The cloud-based network platform currently includes health care providers like specialty physicians, hospitals, labs, X-ray facilities, home healthcare companies, same-day surgery centers – across India and has over 18,000 active provider partners.
Medical Concierge
We are a NABH certified, leading Medical Value Travel Facilitator in India who helps customers worldwide search and receive treatment from some of our network providers in the country.
Our partner, Mayfair We Care, is a platform that represents a robust global health benefits administration solution. In addition to this, our partnership with Navya Cancer Care, a second opinion service, helps members reach out to experts from around the globe to receive a second opinion for cancer diagnosis.
We also partner with ABTP to introduce the Corporate Athlete Programme to our members. Our program creates awareness about training and physical rehabilitation through technology that India hasn’t used before.
Products
Member benefits platform
Med-Benefits is a secure environment that lets members view their policy coverage, download documents, including their benefit schedule and member guide, and access raise claims online.
Outpatient benefits platform
Medi Buddy is our partner platform. Our benefits are integrated with the platform to enable cashless checkout. The platform helps track all outpatient services such as ordering medicines, booking lab tests, and doctor consultations.
Payer platform
MAtrix-Insurer partners with payers to help accelerate their health insurance innovation journey. It offers an end-to-end core administration platform for small and large health plans to modernize their systems at scale and introduce new products quickly.
Claims management platform
MAtrix simplifies the claims process for customers, employees, agents, and third parties with an innovative solution to meet a common industry problem — improving claims service while reducing costs.
Healthcare BI/Analytics
MAestro identifies factors and trends that drive losses, ensures providers are charging right for treatments, improves investment by using payer data-backed evidence to demonstrate and defend the success of a program or strategy.
Testimonials
The technology that Medi Assist partnered with us to build allows healthcare providers within the IHX eco-system to work collaboratively to manage a hospital’s revenue cycle, billing and settlement with third party payer systems. Our AI/ML collaboration with Medi Assist allowed us to deliver faster, accurate and superior outcomes.
Our partnership with Medi Assist eliminates cost of suboptimal therapies that can result in loss of life or organ(s) or reduced quality of life and productivity in people detected with Cancer. Our partnership focuses on evidence-based expert recommended treatments, be it sponsored by states or corporations.
We have a very deep relationship with Medi Assist. They helped us expand our domestic network in India by leaps. Since then, we’ve leveraged Medi Assist vast health insurance domain knowledge for core product development and customer experience as well.
At MediBuddy, we believe in community first and company second. We passionately believe in having partners that share the same values, and Medi Assist is one of those partners. Medi Assist helped us grow our competency, while being an exceptional strategic as well as execution partner.
We were exploring partners… Medi Assist really stood out because you guys had the right skills and resources that we needed as a digital-first company.
