We aim to touch a billion lives with our best-in-class services.
Creative solutions that deliver value from their benefits investment and improve health.
Simplified program delivery
For a unified, engaging employee experience, we offer a range of digital platforms designed to improve the employee benefits experience.
We don’t believe in a one-size-fits-all solution. Our approach delivers real-world solutions using Medi Assist-proprietary tools.
Prevention of fraud and abuse
We use features like contact verification and SI Protect to prevent member data from fraudulent activities online.
Medi Assist role in the health insurance ecosystem
Claim intimation option
Members can send us an intimation for their forthcoming claims before getting discharged from the hospital itself. This helps us serve them better and be prepared for their claim requests well in advance.
eCards for faster Cashless process
An eCard identifies members and their dependents as ones insured under a health insurance policy. An eCard also identifies us as their third party administrator (TPA). It helps with faster checkout processes.
In case our members want to plan their hospitalization need in advance, they can use this feature. They can get their hospitalization preauthorized 48 hours before admission. All they have to do is find a desired hospital and select the treatment/surgery they wish to get done.
Locating hospitals in the vicinity
Our members can access an exhaustive list of hospitals in their vicinity, on the app or portal, for planned hospitalization or to simply search for hospitals nearby.
Reimbursement claim submission
Members can upload all the original hospital documents on the app or portal so that we can start the claim settlement process for them. The original copies of the documents can be sent later for final settlement.