InsightsClaims Processed 
          25
          million+
Beneficiaries Serviced 
          55
          million+
Countries Covered 
          180
          +
Platforms Integrated 
          100
          +

Features

AI & Intelligent Automation

Document Digitization Smart Work Allocation Claim Quality Monitoring AI Precision Mapping Real Time Fraud Detection

Trailblazar Award for Customer Experience Innovation

Data, Analytics & Insights

Predictive Analyses Data Warehouse Integrations Data Governance and Visibility

Policy & Configuration Management

Flexible Configuration of Complex Policies Provider Tariff Configuration

Operational Excellence

Work Allocation Quality Control & Compliance Process Optimization

Integrations & Ecosystem

Integration with 10000+ Network hospitals Integration with Benefits and Telemedicine platforms Extensible Integrations with Insurers

Global Reach

Multi-currency Support Multi-channel communications Claims processed from 180+ countries

Compliance

We are committed to protecting your data and ensuring our services meet the highest standards of security and privacy.

News

Integrating Technology To Build Efficiency - Satish Gidugu Of MediAssist with Harbinder Narula

Star Health Insurance partners with Medi Assist for AI-powered claims settlement

A key advantage from the partnership for Star Health Insurance is its rules and configuration-based engine, which ensures consistent and standardised claims adjudication. This reduces subjectivity and improves process accuracy

How Medi Assist is focusing on digitising, standardising medical data to provide AI-driven solutions

In 2013, when Satish Gidugu joined Medi Assist as chief technical officer, Indian hospitals were still sending discharge and admission details to third-party insurance administrators by fax! Today, both the global and Indian landscapes have evolved significantly in terms of technology, notes Gidugu, who is now the chief executive officer of Medi Assist. However, he acknowledges that two fundamental issues in India's health insurance sector persist―under-penetration and inadequate coverage.

From fax machines to AI: Medi Assist bets big on transforming Indian healthcare sector

Not too long ago, if you tried to file a health insurance claim in India, there was a decent chance your hospital was sending discharge bills through a fax machine at best or physical copies at worst. Not exactly the image you’d expect from a country marching steadily into a digital future. Enter Medi Assist, an unlikely hero in an industry plagued by archaic processes. By combining AI with digitisation, and a singular focus on user experience, this company has quietly started to reshape India’s healthcare insurance sector unbeknownst to most of us.

Best Use of Predictive Analysis for Fraud, 2024

Best Data-Driven Insights for Delivering Business Value (InsurTech)

See MAtrix in action and discover how it transforms your healthcare claims process. Our experts will walk you through its intelligent fraud detection, real-time decisioning, and seamless integration-tailored to your organization's needs.